Palo Alto, CA 94304
(650) 329-8457
(650) 329-8457
The Fleming's in Sarasota, FL is incredible. Impeccable service, great management, and everyone who works there is extremely knowledgeable.
The Fleming's in Palo Alto has none of these. I know it's new, but there are so many Fleming's Restaurants (financially backed by Outback Steakhouse) that this should be a well-oiled machine, especially in an area like Stanford Shopping Center.
I dined on a Thursday night and it was fairly busy. I sat at the bar, which was lively and the crowd was 30-40. My bartender was not very friendly or knowledgeable. My "starter" plate came at the same time as my steak. Even after my incredulous look at the bartender there was no apology or even care.
The steak was great, dry-aged (not in-house I don't think,) and broiled. It really is fantastic - although not as good as Alexander's (Cupertino.) The wine list is good, but not as many wines BTG as I would've liked.
The poor service continued as my plate was not removed until at least 20 minutes after finishing completely. I'm not usually too picky about that, but while seating at a bar, it can be a pain to talk to people while you have a giant, hot (300 degrees as they informed me) plate in your way. I have a few other grievances with the service, but it's all the same basic idea: the bartenders don't seem to care about their guests.
The steak gets a 5, the wine gets a 4, the service gets a 1.
The Fleming's in Palo Alto has none of these. I know it's new, but there are so many Fleming's Restaurants (financially backed by Outback Steakhouse) that this should be a well-oiled machine, especially in an area like Stanford Shopping Center.
I dined on a Thursday night and it was fairly busy. I sat at the bar, which was lively and the crowd was 30-40. My bartender was not very friendly or knowledgeable. My "starter" plate came at the same time as my steak. Even after my incredulous look at the bartender there was no apology or even care.
The steak was great, dry-aged (not in-house I don't think,) and broiled. It really is fantastic - although not as good as Alexander's (Cupertino.) The wine list is good, but not as many wines BTG as I would've liked.
The poor service continued as my plate was not removed until at least 20 minutes after finishing completely. I'm not usually too picky about that, but while seating at a bar, it can be a pain to talk to people while you have a giant, hot (300 degrees as they informed me) plate in your way. I have a few other grievances with the service, but it's all the same basic idea: the bartenders don't seem to care about their guests.
The steak gets a 5, the wine gets a 4, the service gets a 1.
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