San Francisco, CA 94133
(415) 291-0927
(415) 291-0927
Quality of meat: 5 stars
Quality of cooking/service: 3 stars
Great decor. Looks like a steakhouse. Server was friendly and recommended a fantastic malbec from their amazingly broad list of Malbecs from Mendoza.
We ordered 3 NY strips, 1 filet, 1 rib-eye. The rib-eye was absolutely phenomenal...truly incredible.
The problem: all 3 strips were cooked medium. 2 were supposed to be med-rare and mine was supposed to be black and blue (charred outside, rare inside). This really wasn't a close call. It was barely pink inside - closer to well than to med-rare.
It was the first time in my life I have sent a steak back. The server was literally astonished that I wanted it rare and said "nobody ever asks for it like that." 1) that is truly shocking for a steakhouse that is so highly rated. 2) i don't give a damn how other people order their steak 3) he should not have said anything - instead, apologize and go have it cooked correctly.
It came back fairly quickly and was perfectly cooked rare...although not charred on the outside - which is the reason I went there because I knew they had a wood/charcoal grille. Either way, everyone at the table loved my new steak and I can say it's one of the best I've had.
The service truly was a let-down though and the girls who ordered med-rare and did not send it back were pretty unhappy. They also didn't take anything off the bill for the obvious overcooking. (The rib-eye was more red than mine which she ordered med-rare.) I will probably return, but I won't recommend it to friends until I see better service.
Quality of cooking/service: 3 stars
Great decor. Looks like a steakhouse. Server was friendly and recommended a fantastic malbec from their amazingly broad list of Malbecs from Mendoza.
We ordered 3 NY strips, 1 filet, 1 rib-eye. The rib-eye was absolutely phenomenal...truly incredible.
The problem: all 3 strips were cooked medium. 2 were supposed to be med-rare and mine was supposed to be black and blue (charred outside, rare inside). This really wasn't a close call. It was barely pink inside - closer to well than to med-rare.
It was the first time in my life I have sent a steak back. The server was literally astonished that I wanted it rare and said "nobody ever asks for it like that." 1) that is truly shocking for a steakhouse that is so highly rated. 2) i don't give a damn how other people order their steak 3) he should not have said anything - instead, apologize and go have it cooked correctly.
It came back fairly quickly and was perfectly cooked rare...although not charred on the outside - which is the reason I went there because I knew they had a wood/charcoal grille. Either way, everyone at the table loved my new steak and I can say it's one of the best I've had.
The service truly was a let-down though and the girls who ordered med-rare and did not send it back were pretty unhappy. They also didn't take anything off the bill for the obvious overcooking. (The rib-eye was more red than mine which she ordered med-rare.) I will probably return, but I won't recommend it to friends until I see better service.
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